Frequently Asked Questions
What kind of stove is used in the Thunderbolt Adventure Supply Kitchen
The Thunderbolt Adventure Supply Camp Kitchen comes with an integrated two-burner induction cooktop. It is matched to the outlet in the Rivian and is equipped with load balancing so that it does not trip the outlet’s breaker.
How much weight can Thunderbolt Adventure Supply Gear Sled and/or Camp Kitchen hold?
The Gear Sled (without the Kitchen modules attached) can hold up to 200 pounds of total weight.
When the Kitchen Modules are installed on the Gear Sled, you can add about 100 pounds of additional gear in the cooktop and sink modules. You can also store a full water tank in the storage module.
Where are Thunderbolt Adventure Supply Kitchens and Gear Sleds made and what are they made out of?
All Thunderbolt Adventure Supply Gear Sleds and Camp Kitchens are designed and made in California from the highest-grade marine-grade plywood available. Our internal Gear Bags are made in Washington State from waxed canvas.
Do you have a place where I can come to see your products in person?
We accept appointments to come to our workshop in San Francisco to check out our products. Visits are by appointment only. Please use the contact form to request an appointment.
How do I mount the Thunderbolt Adventure Supply Gear Sled and Camp Kitchen in my truck?
We made installation truly simple - all you need are the provided bolts, a No. 3 Phillips-head screwdriver, and a shop towel. Please watch the YouTube video instructions. If you have any questions, contact us and we’ll be happy to help.
The best part is that installation is not permanent. The kitchen modules are designed to be easily removed, providing full access to your gear tunnel cargo area when needed. And the Gear Sled can also be easily removed.
Do the Thunderbolt Adventure Supply Gear Sled and Camp Kitchen need support legs?
No. When mounted properly, Thunderbolt Adventure Supply Gear Sled and Camp Kitchen operate as a cantilever (extends horizontally and is supported at only one end).
How do I level my Thunderbolt Adventure Camp Kitchen?
We recommend you utilize the leveling function in your Rivian (found under Camp Mode). We tend to set our truck in Standard or High depending on the terrain of our campsite, and then initiate the leveling function. Once that is complete, the Camp Kitchen will be as level as your vehicle.
Do Thunderbolt Adventure Supply Gear Sleds and Camp Kitchens have a warranty?
Yes, Thunderbolt Adventure Supply Gear Sleds and Camp Kitchens are guaranteed from all manufacturing defects for the first year to the original owner. The warranty does not cover any damage caused by dropping, vehicular accidents/collisions, or using the kitchen in any way other than suggested by Thunderbolt Adventure Supply, LLC. Product failure or damage due to improper installation, use, or modification is not covered by this warranty. Full warranty details are included with all our products.
What is the return policy?
Thunderbolt Adventure Supply will accept return requests for purchases within the first 30 days after delivery. New, unused Gear Sleds and Camp Kitchens in new condition and in their original packaging are eligible for a full refund less the cost of shipping and restocking fees.
Due to safety precautions, kitchens that have had the mounting hardware opened, installed, or attempted to be installed or have been mounted or attempted to be mounted to a vehicle cannot be returned.
All merchandise returned to Thunderbolt Adventure Supply must be in original packaging with all original items (e.g., manuals, stickers, mounting hardware, etc.) that came in the box.
Thunderbolt Adventure Supply charges a restocking fee for returns of undamaged and non-defective products. The restocking fee is 10% of the full cost of the item. The refund you receive will be net of the restocking fee, shipping expenses, and any applicable taxes.
Once a return request is approved, you will have 15 calendar days to return the item to Thunderbolt Adventure Supply.
Customers are responsible for the cost of return shipping.
Where do you ship and how much do you charge for shipping?
We ship to the Continental United States. Shipping charges are determined by your location. Items are shipped freight, and therefore cannot ship to PO Boxes.
How long does it take for an order to arrive?
Products are shipped in 2-4 weeks, most shipments take about a week to arrive.